Privacy Policy

1. Nuestro compromiso de privacidad

At DOC – A Line Digital Ortho Mentoring, we understand that using your personal data requires your trust.
The confidentiality and integrity of your personal data is one of our main concerns. We adhere to the highest privacy standards and will only use your personal data for clearly identified purposes.

The Privacy Policy, as well as the collection, processing, and/or transmission of the Data Subject’s Personal Data, are governed in accordance with the applicable legislation and regulations in Portugal, including the provisions of Regulation (EU) 2016/679 of the European Parliament and Council, of April 27, 2016.

All your personal information collected will be used to help make your visit to our platform as pleasant and personalized as possible, as well as strictly necessary to fulfill legal and regulatory obligations, and to meet legitimate interests related to our activity and internal management.

The DOC – A Line Digital Ortho Mentoring team reserves the right to change this Policy without prior notice, to reflect any changes in the way we handle your personal data or changes in applicable legislation. Therefore, we recommend that you periodically review our Privacy Policy to stay updated. If you have questions or comments regarding our Privacy Policy, do not hesitate to contact us using the provided means.

2. Información general

DOC – A Line Digital Ortho Mentoring offers an integrated service, developing its activity through the provision of consultancy services in the field of orthodontics, specifically diagnostic advice and digital planning.

DOC – A Line Digital Ortho Mentoring (hereinafter “Entity,” “DOC,” “we,” “us”), legal entity number 518008444, is responsible for the website www.digitalorthoconsulting.com. By accessing the company’s website, you accept the use that DOC – A Line Digital Ortho Mentoring may make of the personal information you submit or that is collected within the scope and terms of this privacy policy. By providing any personal information to the website, you understand and unequivocally accept the collection and processing of this personal information, as well as its possible transfer to other partners, in accordance with this privacy policy and current regulations. We only collect information strictly necessary to process your request. In each situation, you will be informed if the requested data is mandatory or not.

Accessing our website and providing your personal data implies knowledge and acceptance of this Privacy Policy.

3. Who is Responsible for the Data

DOC – A Line Digital Ortho Mentoring is responsible for processing the personal data collected through the website within the scope of the activities and services developed, as well as the data collected for the dissemination and promotion of services and products, subject to your prior consent.

4. How We Collect Your Data

In this Privacy Policy, the term “Personal Data” means the set of information that relates to you and allows us to identify you, directly or indirectly. Your personal data will be collected and processed by DOC – A Line Digital Ortho Mentoring in the following situations:

1. If you communicate with us directly:
   • Through our website, by completing the form to schedule clinical mentoring or other types of services we provide;
   • When you contact us to register for courses or other types of training, which can be online or in-person;
   • When you communicate with us through one of our external customer service emails;
   • When you contact us through social media to schedule a mentoring session or respond to one of our campaigns conducted through social media;
2. When you participate in online, in-person, or other training services we provide.
3. We also collect the necessary data to evaluate your candidacy for a job position when you apply with us, including your academic and professional qualifications, work experience, contact details, and references.
4. If your data is provided to us by our partners or third parties, we ensure that the requirements established in the applicable data protection legislation are met.

5. Data That May Be Collected

Personal information that may be requested includes, but is not limited to:

• Contact Data: Name, address, phone number, and email address.
• Personal Characteristics Data: Gender, age, date of birth;
• Data Related to Services Provided by DOC – A Line Digital Ortho Mentoring: All clinical data shared within the scope of contracted services with DOC – A Line Digital Ortho Mentoring, particularly in clinical diagnostic consultancy and orthodontic planning with dental aligners, are protected under the professional secrecy of Article 33 of the Code of Ethics of the Dental Association. In other situations such as mailing lists, downloads, offers, surveys, newsletters, name, email, age, gender, personal information like software interests, and preferences may be requested. The submitted information will always be protected under the Data Protection Code. With your permission, we may use your contact data to send you information about our company and products or offers.
• Transaction and Interaction Data: Such as taxpayer number, information requests, and suggestions;
• Other Personal Data: Information you provided about your birthday, photo;
• Website Usage Data: Information about how you use the website and whether you opened or forwarded messages from us, including data collected through cookies or other tracking technologies

You may also voluntarily disclose other information while using the website or when sending us an email, which we do not request. In such cases, you are solely responsible for such information.

6. Purposes for Which We Use Your Data

All the information we collect is recorded, used, and protected in accordance with current national and community legislation on data protection and this privacy policy.

Your data will be processed according to at least one legal basis under the General Data Protection Regulation (GDPR) and for the following purposes:

• Provision of a Service and Customer Assistance (Art. 6 (1) al. b), c), and f) of the GDPR)

DOC – A Line Digital Ortho Mentoring processes your personal data to issue invoices for services provided, manage your mentoring (confirmation of scheduled consultancy), respond to information requests and questions (which were not possible to answer immediately).

DOC – A Line Digital Ortho Mentoring also processes your data for this purpose, to optimize your experience with our customer service, for example, to correctly identify you each time you contact us.

DOC – A Line Digital Ortho Mentoring también procesa sus datos para este propósito, para optimizar su experiencia con nuestro servicio de atención al cliente, por ejemplo, para identificarlo correctamente cada vez que se comunique con nosotros.

• Providing Services via Video Call (Art. 6 (1) al. b), c), and f) of the GDPR)

When you use our video call services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service, and improve our services.

• Communications with the Data Subject (Article 6 (1) al. a), b), and f) of the GDPR)

We use your personal information to communicate with you regarding the different services of DOC – A Line Digital Ortho Mentoring.

Compliance with Legal Obligations to which DOC – A Line Digital Ortho Mentoring is Subject (Art. 6 (1) al. c) and f) of the GDPR)

DOC – A Line Digital Ortho Mentoring will also process personal data if it has a legal obligation to do so. This could be the case, for example, for issuing invoices.

DOC – A Line Digital Ortho Mentoring is subject to numerous legal obligations. We may process your personal data to the extent necessary to comply with these obligations and to transmit them to authorities upon notification.

7. Data Subject Rights

In accordance with the GDPR (EU) 2016/679, you can request, at any time, access to your personal data, as well as its rectification, deletion, or restriction of processing, data portability, or object to its processing – if the legally provided conditions are met. As a data subject, you also have the right to withdraw your consent at any time. The withdrawal of consent does not compromise the lawfulness of processing carried out based on the consent previously given.

At DOC – A Line Digital Ortho Mentoring, a request to exercise a data subject’s right will only be accepted if made in writing, to fulfill a legal obligation on the part of DOC. One of the means provided and included in this Privacy Policy must be used for this purpose.

DOC’s response to the consultation of received requests will also be made in writing or by electronic means such as email, within 30 days, as required by Article 12 of the GDPR (EU) 2016/679. The identity of the data subject may be verified, and if insufficient data is sent to identify the data subject, additional data may be requested.

Verbal data deletion requests are generally not considered valid. For any request made through the website, DOC – A Line Digital Ortho Mentoring’s response will always be via email or mail and not through web channels.

• How can I exercise my rights?

To withdraw your consent and/or exercise any of the rights provided under the GDPR – Regulation (EU) 2016/679, you must submit the request in writing using one of the following means:

• To the DOC- A Line Digital Ortho Consulting office located at Rua do Ouro Negro n. º2 R/CH, 5300-580 Bragança, Portugal.
• To the email address admin@digitalorthoconsulting.com

• Complians

• You also have the right to lodge a complaint with the competent Supervisory Authority, namely the CNPD – National Data Protection Commission if you believe that the processing of your data violates the current legal regime.

8. Data Sharing Data

• Transfer Outside the European Union

Personal data collected and used by DOC – A Line Digital Ortho Mentoring is not made available to third parties established outside the European Union. If this transfer occurs in the future, DOC – A Line Digital Ortho Mentoring commits to ensuring that the transfer complies with applicable legal provisions, particularly concerning the determination of the adequacy of such a country in terms of data protection and the applicable requirements for such transfers.

• DOC – A Line Digital Ortho Mentoring may communicate your personal data to/when:
  • Subcontracted entities for the purposes described in this Privacy Policy, according to the terms of the contracts signed with them, including, among others, authorized partners, specifically in the execution of study clubs, events, or in-person training contracted with DOC – A Line Digital Ortho Mentoring.
  • Such data communications are necessary or appropriate in light of applicable law; whether in the context of complying with a legal obligation/court order, a deliberation of the National Data Protection Commission or other competent supervisory authority, or to respond to requests from public or governmental authorities;

9. Period of Personal Data Retention

In accordance with Article 5 (1) al. e) of the GDPR, your personal data will be retained for the period necessary for the purposes for which they were collected or for the period legally required by other current legislation in the Portuguese state to which DOC – A Line Digital Ortho Mentoring must respond.

10. How We Keep Your Personal Data Secure

We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal data.

Although data transmission over the Internet or the website cannot guarantee complete security against intrusions, we and our service providers have made our best efforts to implement and maintain physical, electronic, and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements. Among others, we have implemented the following:

i. All data transmitted on the website uses the SSL (Secure Socket Layer) standard. SSL is a proven secure standard. You can confirm that the connection is secure by using the attached https://www.digitalorthoconsulting.com in the browser address and/or the browser’s padlock icon.

ii . Restricted personal access to your personal data according to granularity criteria and only within the scope of the communicated purposes.

III . Transfer of collected data only in encrypted form.

IV . Almacenamiento de datos altamente confidenciales únicamente en forma cifrada.

v. Protection of computer systems using firewalls to prevent unauthorized access to your personal data.

VI. Continuous monitoring of access to information technology systems to prevent, detect, and prevent misuse of your personal data.

11. DOC – A Line Digital Ortho Mentoring Contacts and Data Protection Officer

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:

By postal mail to the address: DOC – A Line Digital Ortho Consulting Data Protection Officer A/C Rua do Ouro Negro n.º 2 R/CH

5300-580 Bragança

Portugal